Co-Founder

Aidavax Tech Pte Ltd
March 2022 - Present

No brand of antivirus or endpoint can guarantee 100% protection against malware, ransomware attacks.

With Aidvax AI Data Solution, your company's data are vaccinated against data loss, file deletion, data lockup due to ransomware attack.

Get your vaccination. Get AIDAVAX.

Solutions
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1) AI Data Recovery & Re-construction
- Recover data from ransomware attacks
- Recover from Future Unknown Threats
- Rebuild lost files
- Recover from infected shared files
- Nomore lost changes
- Security retention

2) AI Data Backup
- Traditional backup scheduler failed to backup  - AI Data Backup backups automatically when there is changes 
- Old backups get overwritten - AI Data Backup stores each backup separately and permanently. 
- Out-of-storage - AI Data Backup helps to increase storage size

3) AI File Retention
- Files get deleted by malicious staff - AI File Rention secures deleetd files into seperate Security Retention Clusters.
- Files over written by mistake - 

4) AI Data Security Scan
- infection spread via shared files - AI Data Security Scan will scan files

Co-Founder, Director (Operations)

UCloud Asia Pte Ltd
Nov 2016 – Present

UCloud Asia Pte Ltd was co-founded on Nov 2016 and will bring over Venture Domain Hosting with over 16 years in business as the hosting division providing Managed Hosting services, cloud hosting, VPS hosting, Microsoft Office 365, domain name registration.

UCloud Asia Pte Ltd provides consulting, management, advisory and professional managed services to small and medium enterprises (SMEs) around the region that are looking for cloud-based solutions to their various IT and applications needs.

We want to be your company's Cloud Service Enabler, the bridge to link SME's business process to Cloud Services and make them work for SMEs.

Our Core Focus
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Enterprise Exchange Hosting
- Enterprise Exchange Hosting provides company higher SLA at 99.999% with robust enterprise Exchange infrastructure to help company run business email with unlimited quota.

Enterprise File Sync
- Enterprise File Sync is your solution to ransomware and data loss. Backup your data including My Documents, Desktop that gives high availability and unlimited version control and roll-back.

Multi-Structure Hybrid DNS
- Traditionally when you switch to any email platform, all users under the domain name will need to switch over. Multi-Structure Hybrid DNS allows a company to host multiple email platform under a single domain name.

Our services (in 6 main categories) :
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1) Cloud Solution
- Microsoft Office 365/Microsoft 365
- Google G-Suite
- Amazon Web Service (AWS)

2) Business Security
- IT Endpoint Security
- IT Security Software

3) Data Centre
- VPS Hosting
- Dedicated Server Hosting

4) Fibre Broadband
Internet Broadband Services - Singtel, Starhub, M1, PacNet, My Republic, ViewQwest

5) IT Managed Services
- IT Project Consultancy
- Managed Cloud Service
- E-Commerce Consultancy
- Website Consultancy
- CRM Consultancy

6) Disaster Recovery and Backup
- StorageCraft
- Datto
- Acronis
- Cloud Storage - FileSync, Dropbox Business

Founder

Venture Domain Hosting
April 2002 - Present

Steven fell in love with the internet since his first Windows 3.1 PC in 1994 and registered his first domain name, freehtml.com, in 1997, having learned how to register domain names and build websites using HTML coding.

 Steven has envisioned creating a web hosting company to help other companies establish their own online presence without needing to meddle with technical details.


Server Management - Liaise with the NOC engineers in the data centre so that our web hosting servers, email servers, FTP servers, DNS servers and MySQL servers is well maintained.

Helpdesk Support Management - I also oversee the Helpdesk Support Team in assisting customers by managing their technical support requests through our in-house Helpdesk Ticket System. A Ticket ID is issued to the customer, allowing them to monitor their case status via the same system. I collaborate with my in-house Customer Support Team to provide phone support to customers, helping them troubleshoot their issues over the phone. Handling difficult customers.

Pre-Sales Support – Recommend suitable hosting solutions to prospects based on their requirements. Prepare sales quotations and presentations for customers. Meet with key decision-makers and persuade them to use our hosting services through a value proposition. 

Post-Sales Support – Manage customer Quality of Experience (QoE) by ensuring the Service Level Agreement is met and exceeding customer expectations.
 

Internet Marketing – Implement search engine optimisation to improve website ranking on Google, Yahoo, and MSN search results. Convert website visitors into paying customers.
 

Social Media Marketing - Utilise social media to create brand awareness for our services.
 

Customer Retention – Manage customer relationships to retain their business.
 

Budget Analysis - Oversee the company's budget and expenses.